“In this era of overweening medical technology, doctors and their patients are a great risk of losing touch with the centrality of “patient-centered” care.
WHEN DOCTORS DON’T LISTEN not only offers a compelling argument for revitalizing this touchstone of good medicine, but also provides a comprehensive guide for how doctors and patients can improve the quality of healthcare by doing so.”
--Jordan J. Cohen, MD, Professor of Medicine and Public Health, George Washington University. President Emeritus, Association of American Medical Colleges