“With the technology of modern medicine, many physicians have inadvertently abandoned their most powerful and effective clinical tool: the compassionate, intellectual embrace of the patient’s own story, acquired through attentive listening. Using real patient examples, Wen and Kosowsky paint a disturbing portrait of medicine gone awry and provide a simple series of prescriptions to empower patients to get their health care back on track.”

 --Ron M. Walls, M.D., Professor and Chair, Department of Emergency Medicine, Brigham & Women’s Hospital, Harvard Medical School